Login with 2FA - Main Page

An extra layer of protection used to ensure the security of online accounts beyond just a username and password.

Using SMS or Email

Step 1: Select your choice to receive OTP via Email or SMS upon logged in.

Please note that you will automatically receive OTP via Email or SMS (depends on the preset settings) if these options are not available for your selection.

Option via Email: Check your email for the six-digit code. Enter the six-digit code as provided and click [OK].

Option via SMS: Check your mobile device for the six-digit code sent to you via SMS. Enter the six-digit code as provided and click [OK].

Click on [Via Email] or [Via SMS] to trigger another email/ SMS if you did not receive the six-digit code. Verify that the target email address/ mobile number is correct.

Using Microsoft or Google Authenticator

Prerequisite:

Download and install an authenticator app from your mobile phone’s app store. E.g. Microsoft Authenticator, Google Authenticator, 身份验证器 / 手机令牌 apps

How to activate?

Step 1: Click on your account name on the top right hand. A popup menu will appear, click on [My Profile]

Step 2: Click on [Setup Two-Factor Authentication] near to the top right.

Step 3: Using , click on the [+] at the bottom right. Select “Scan a QR Code”

Step 4: Launch your authenticator app from your mobile, scan the QR Code shown in EASE. Key in the six-digit code and click on [Verify]. Success message will be shown once verified. You can now close the pop-up and logout.

Step 5: Login to EASE. Enter the six-digit code as shown in your application and click [OK] upon logged in.